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News Main How to's are Back Insurance Scams? Our Recent Web Crash! Join Newsletter
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Note: We
actually had this happen.
An insurance adjuster
from Allstate literally tell a customer that they would have to pay
out of pocket to have their car repaired. Because they would
not pay the current labor rate. This happened in our waiting
room during the estimating process.
Its funny the adjuster's
will never put it in writing...
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Getting Dinged
Auto-body shop owners accuse insurers of steering customers
wrong
By: Joy Lanzendorfer
For nearly two years, Gene Crozat has been blowing the
whistle on crooked insurance companies, and now it looks
like someone is finally paying attention. The owner of G&C
AutoBody, with three stores in Sonoma County, has been
steadily complaining about insurers steering customers away
from shops of their choice or refusing to pay all of their
repair bill.
In fact, he has been involved in almost 800 complaints to
the California Department of Insurance. He also assisted
customers in filing 250 cases in small claims court against
insurance companies, winning all but 16. As a direct result
of his actions, the GEICO car insurance company has been
ordered to appear in a hearing in front of the Department of
Insurance on March 15 to answer allegations.
And that's just the beginning. Crozat is bringing the
industry's problems out into the open. "Every industry has
its dirty laundry," he says. "Right now you are getting into
the auto-body industry's dirty laundry."
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